Shipping policy
Shipping policy
In our store, we are committed to offering an efficient and safe shipping service so that you receive your products in the best conditions and within the estimated time. Please read our shipping policy carefully before placing your order.
1. Coverage
We ship throughout the national territory, ensuring that you can receive your product regardless of your location.
2. Delivery Times
The estimated delivery time varies depending on your location and ranges from 3 to 7 business days from payment confirmation, on national shipping, on international shipping its 20 business days
During special promotions or high-demand seasons, delivery times may be extended.
3. Shipping Costs
Shipping costs will be calculated at the time of purchase and will depend on your location.
In some cases, we offer free shipping as part of special promotions, which will be announced on the website.
4. Order Confirmation and Tracking
Once your order has been processed, you will receive a confirmation email with the details of your purchase.
When the product is dispatched, we will provide you with a tracking number so you can check the status of the shipment.
5. Terms of delivery
The product will be delivered to the address provided during the purchase process. Make sure the address is correct and complete.
If no one is available to receive the order, the carrier can try the delivery again or contact you.
6. Delivery Delays
We are not responsible for delays in delivery caused by external factors, such as weather conditions, blockages or unforeseen situations of the carrier.
If you experience a significant delay, contact us to help you track your order.
7. Damaged or Incorrect Products
If you receive a damaged or wrong product, you must notify it within the first 5 business days after receiving the package.
Contact us through the email fashioncottonllc@gmail.com with photos of the product received and the order number to process your case.
8. International Shipments
Currently, we offer international shipments to certain locations. Please contact us in advance to check availability and shipping costs for your country.